Frequently Asked Questions

The Residence at Orchards Walk is an independent living community. This means we do not employ any care staff. Members are welcome to secure care services through Interior Health or a private provider.

There is always at least one staff member on-site 24 hours a day. This does not necessarily mean they are security staff. Since The Residence at Orchards Walk is independent living, entrances and exits operate similarly to other apartments or condos after hours.

No, The Residence at Orchards Walk is not equipped with the staff nor the security system to accommodate Members with memory care needs. If a Member needs this specialized care, management will work with them and their loved ones to facilitate a move to a community the Member can live safely as early as possible.

The restaurant is not open to the public but we do offer limited guest seatings. These need to be booked ahead of time and cannot be accommodated on a walk-in basis.

At this time, The Residence at Orchards Walk does not offer shuttle services. Our management team works with Members to coordinate external transportation for particular events throughout the year.

Suite priority is given to Members who already live in the building. If someone moves into a suite that isn’t their preference, they get first right of refusal when the suite does become available.